Last Updated on 8 Feb 2025
Bingo Labs Private Limited ("Bingo Labs," "we," or "us") develops a variety of software applications, games, websites, and online services (collectively referred to as "services") that millions of people use daily. When you interact with our services, we collect certain information about you, your browser, and the devices you use. This data helps us enhance your experience and improve our services.
We collect both personal and non-personal information. Personal information includes details that can identify you, such as your name, address, phone number, and email address. It may also include unique identifiers linked to your device, such as an IP address assigned when you connect to the internet. Non-personal information refers to data that does not directly identify you, such as your device’s make and model, operating system version, connectivity status, and usage patterns, including the web pages you visit or the sections of an app you frequently access.
Please review this privacy policy carefully to understand what information we collect and how we use it.
We only collect information when it's necessary to provide the service you're using. The kind of information we collect and how it's used depends on the specific service and your usage of it. We gather the information you willingly provide when using our services, as well as data obtained from other sources.
When you contact us via an online form, email, or phone, or subscribe to our mailing list, we may collect your name, email address, phone number, and any other personal details you share. Additionally, any information you voluntarily provide to help us improve our services may also be collected.
When you create an account, we gather the personal details you provide, such as your full name, email address, phone number, date of birth, and profile photo.
We may collect details about other people, including photos, videos, phone numbers, and email addresses, that you upload to our services. For example, you might upload contacts to connect with friends already using a game or invite them to try an app. Similarly, you may upload images for editing or sharing with others.
While using our service, we collect the content you create, upload, or share, along with content shared with you by others. This includes text, files, documents, messages, posts, comments, and opinions you express through our platform.
When you use our services, we gather details about the browser or apps you use to access them. This includes information about your device, network, operating system, and crash reports. We may also gather unique identifiers for your device or browser through cookies and other technologies.
We collect data on how your browser or apps interact with our servers, such as your public IP address, the time and date of access, and the referrer URL in our server logs. We rely on server logs, device logs, event logs, cookies, local storage, device cache, and databases to collect, transmit, and store this information.
When you install our desktop or mobile app, it may send information about your device and network status, as well as how you use the app. With your consent, the app may also upload stored data to keep previously uploaded content synchronized.
We may collect details about your device's wireless and mobile network connections, including available Wi-Fi access points, network service provider, IP address, signal strength, and mobile phone number. We might also gather data from your device's sensors, such as accelerometers and gyroscopes.
Some of our services may request additional data stored on your device to function properly. With your permission, we may collect stored information such as contacts and photos.
Our services may sometimes collect information about your approximate location. In some cases, we may use GPS, wireless networks, cell towers, and Wi-Fi access points to determine your precise location, but only with your consent.
We may gather information about you from public sources or when service providers, marketing partners, security researchers, or other users of our services share that information with us. For example, if another user uploads their contact list, it may include your information.
We collect this data to prevent abuse of our services, improve our offerings, identify business opportunities, and provide better services to our users. We may also combine this information with the data we've already collected from you.
We use the information we collect to provide you with the necessary services, enhance, protect, and maintain our offerings. Additionally, we use this information to develop new features and ensure the protection of your private information.
We may use the information collected from various sources to prevent fraud and the unauthorized use of our services. This may include verifying your identity or revoking access if we detect any misuse of our platform.
We use your personal information to communicate directly with you, notify you about changes in our services, and share information about products or services that we believe might interest you. Additionally, we use the content provided during conversations to help resolve any issues you might be facing.
We use non-personally identifiable device information and logs to analyze the performance of our services across various devices. This helps us understand how you use our services and improve the overall user experience. For example, crash reports and log data help us identify and fix issues, improving usability. We also combine data from different services and devices to enhance our offerings.
We utilize several technologies, algorithms, and automated systems to analyze your information, offer a personalized experience, detect illegal content, and identify patterns. This information helps us identify, prevent, and mitigate security risks, technical issues, fraud, and abuse that could impact the reliability of our services or harm our users. We may also transfer your data to servers inside or outside your country for processing.
We may share your information with other users to provide them with our services. Public profile information, such as your name and picture, may be shared, indexed by search engines, and displayed outside our platform. Beyond the publicly visible information, we share your data in the following ways:
We share your name and photo with other users of our services. For example, if someone searches for your name within our services, we may display your details. Additionally, when you play multiplayer games, your name, username, and photo may be shown to other players. We may also share how you’ve used our services, such as the last time you logged in, your online status, the number of games you’ve played, and your scores.
We may make your public information, such as your name and photo, visible to other users looking for people to play with. Your name and photo may also be posted on our website when you leave a comment or write a review. With your permission, we may also display your contact information in our services.
If we are involved in a merger, acquisition, or asset sale, we will notify you in advance before your information is transferred or subject to a different privacy policy. If we are unable to notify you, we will ensure that your information is destroyed prior to any merger, acquisition, or asset sale event.
We share your information with service providers, affiliates, and trusted agents to store and process it on our behalf. For instance, we may need to provide your name, address, and contact details to payment service providers or share your data with hosting providers to store it. We ensure that a contract is in place to prevent unauthorized access to this information.
We share non-personally identifiable information, such as analytics data, crash reports, file metadata, server logs, and usage data with our service providers, partners, advertisers, and other third parties who work with us. These entities may use the shared data in accordance with their privacy policies.
We share your information with third-party services if you give us explicit consent. For example, when you log into third-party services using your account with us, we may share your name, username, date of birth, email address, and phone number with your permission.
We also share your information for security and legal purposes when we have a good faith belief that it is necessary to:
We take steps to protect our infrastructure from unauthorized access to your stored data. We encrypt the network connections to and from our services to prevent unauthorized access to information in transit. Our systems are designed to help you protect your account and personal information.
We regularly review server logs for potential security risks and use monitoring tools to ensure the security of our servers. We also scan our servers for outdated software and known security issues. Access to personal information is restricted to employees, contractors, and agents only after they sign a legally-binding confidentiality agreement, and only when necessary for their duties.
The duration for which we keep your information depends on the type of data and your preferences regarding its retention.
We retain your account information (e.g., name, email, phone number) until you request deletion or if you stop using our services for more than 2 years. In such cases, we will delete your data due to inactivity. To request deletion, please use our Information Request Form.
In some cases, we may retain your account and usage information for longer periods if required by law or to support ongoing investigations related to misuse of our services.
If you’ve communicated with us via email, chat, or feedback forms, we may retain the information shared as long as permitted by law.
We retain content you create or share until the purpose for sharing is fulfilled. For instance, if you upload a picture for editing, we will remove it once we return the edited image to you.
We may keep a copy of the content you shared, even if you delete it, as long as it remains relevant for other users (e.g., a shared photo or message). This allows other users to view it, even if deleted from your account.
We retain server logs, analytics data, and usage information for extended periods. However, we automatically delete data older than one year.
We keep important records, such as purchase information and invoices, to maintain financial records as required by law. This data may be used to prevent abuse of our services, identify illegal activities, and resolve future disputes.
When you request the deletion of your information, we promptly remove it from public view. Our systems will begin deleting the data from our databases and storage systems. The process may take some time, depending on service load and the type of data you requested to delete. We may retain some information in backup storage, which will be deleted during the next scheduled backup removal.
In rare cases, due to system failures, outages, bugs, or human errors, the data you requested to delete may not be fully removed, or may be restored from backup. If you notice such an issue, please contact us, and we will ensure your data is properly deleted from all our services.
In supported services, you can review and modify your account details from the Account Settings page. You can also export a copy of your information through the take-out page. If needed, you can contact us to request changes or obtain a copy of your information.
You have the option to deny access to certain information from your device or browser while using our services. If you have granted permissions, you can revoke them by adjusting the settings in our services, your browser, or operating system. Denying or revoking required permissions may affect the functionality and reliability of our services.
In some services, you can delete the content you share by visiting the Settings menu. You also have the right to request the deletion of your information. We will delete your information unless there is a legal requirement to keep it, if it's necessary to protect our rights, or if it's needed to address security issues, investigate abuse, or handle violation reports. We may ask you to verify your identity before deleting your information to prevent misuse. Once your identity is confirmed, we will proceed with the deletion of your personal information.
We may display ads that we believe are relevant to you. If you prefer not to see personalized ads based on your information, you can change your advertising preferences. You can learn how to set your ad preferences by reading this article.
Your full name and profile picture are always public. However, we offer a variety of settings that allow you to control how you share your information when using our services.
This Privacy Policy explains how we handle your personal information when using our services. Some of our services use third-party services, and your information will be subject to the privacy policies of those service providers. Additionally, some of our services may contain links to external websites or apps, or integrate third-party services that are beyond our control. In such cases, the third-party service’s privacy policy will provide details on the information collected or shared with them.
If you click on a link to a third-party service, your browser or app may redirect you to an external app, website, or service. We do not control these external sites, and our privacy policy does not apply to them. Therefore, we strongly recommend reviewing the privacy policy of any external services you visit. We have no responsibility for the content, privacy policies, or practices of third-party sites or services.
Our services may include third-party integrations for ads, payment handling, crash reports, usage information, and analytics on our websites, apps, and games. These third-party services may collect information about your browser or device to perform their tasks. For example, when you install our apps, the third-party advertisement service integrated into the app may collect unique identifiers to show you personalized ads and track the ads you view.
You can view a list of all third-party integrations we may use in our services on this page.
We do not knowingly collect personally identifiable information from children under 13 years old. In some regions, such as the European Union, users under 16 years old are considered children, unless local data protection regulations specify a different age. We consider users under the minimum legal age required in their country as children. We do not allow children to submit personal information, such as their name, photo, or address, to our services.
If we discover that a child has provided us with personally identifiable information, we will promptly delete it from our servers. If you are a parent or guardian and believe that your child has provided us with their personal information that you would like us to remove, please contact us. We will take the necessary steps to delete that information from our services.
If you are a resident of California, you have the right to exercise the rights described in the previous sections. You have the right to know what information we collect and how, to review your information, to know with whom we share it, to request access or a copy, and to request deletion of your information. While we do not sell your personal information, we may need to share it with others for legitimate business purposes, such as sharing data with our web hosting providers for storage.
You may request your information up to three times per year for free. We may take up to 30 business days to respond to your request, depending on the workload. You can also contact us via the email address provided at the end of this document. Rest assured, we will not discriminate or alter our service offerings based on whether you exercise your legal rights. Our support team is available to answer any questions and assist you promptly.
We do not collect unnecessary information, and we only use the information as outlined in this privacy policy. Below are the details of the personal information we’ve collected in the past 12 months:
Residents of Mexico can exercise their rights of access, rectification, and cancellation as outlined in the "Your Control Over Your Information" section above. Some services allow you to delete the information you’ve provided. For services without such an option, you can request deletion by contacting us.
Please note that Yarsa Labs Private Limited, located in Pokhara 12 Kaski 33700 Nepal, is the controller of your personal information. To contact the controller of your information, please visit our contact page and fill out the information request form.
Residents of Brazil have additional rights on top of those described in the "Your Control Over Your Information" section above. Please note that Yarsa Labs Private Limited, located in Pokhara 12 Kaski 33700 Nepal, is the controller of your personal information. If you have any complaints, you may file a complaint with Brazil's national authority. To contact the controller of your information, please visit our contact page and complete the information request form.
In accordance with the Lei Geral de Proteção de Dados (LGPD), we only collect and use your information under specific conditions:
Residents of the European Union (EU) have the right to exercise their rights of access, deletion, correction, and portability as outlined in the "Your Control Over Your Information" section above. Please note that Yarsa Labs Private Limited is the controller of your personal information.
As per EU regulations, we can only collect and use your personal information if we have a "legal basis" to do so. Below are the conditions under which we collect and use your information:
This Privacy Policy applies to all services provided by us unless a specific service has its own separate Privacy Policy that does not include this one. When any of our services utilize third-party services, we will provide additional information about those third-party services in the Privacy Policy of our services.
We may update our Privacy Policy from time to time to reflect changes in our services or applicable laws. We will notify you of any changes before they become effective so you can decide whether to continue using our services. Any changes will apply from the effective date, and your continued use of our services may require you to accept the updated Privacy Policy.
If you have any questions about this Privacy Policy, please contact us using the information below: